Quiet Mondays and Fridays anyone? Our latest update enables parents to request extra sessions on the Parent App. This makes their lives easier, andincreases your occupancy. Can everyone say win/win?
First step, activate the feature through your Nursery Settings.
All parents need to do is click into their ‘Child Schedule’, and then select the‘+’ icon on the top right hand page of the screen.
The parent is then able to request an extra session outside their child’susual booking pattern. Parents will be able to request any sessions that areavailable based on your Rooms’ occupancy and your settings.
This will pop up on your Nursery App, for you to review your occupancy,staffi ng and then approve. Read on to see how Blossom makes this processeasy…
When an extra session is requested, anyone registered on the platform as aNursery Manager will receive an email to notify them of the extra sessionrequest. All you need to do is go into the ‘Parent Inbox’, and you will see alist of all requested Extra Sessions.
Each extra session request will include the availability of the extra sessionbased on your Rooms’ occupancy.
It will also include whether you need an additional staff member to caterfor that extra child (based on your occupancy and ratios). For example, ifyou have four 2 year old children already attending, and another 2 year oldchild requests an extra session, the platform will fl ag that you’ll need anadditional staff member.
Once approved, parents will see the status of their extra session move from‘Pending’ to ‘Approved’.
When you approve or decline an extra session request, you are also able toadd a note for the parent. The Parent will receive a notifi cation on theParent App alerting them of the approval/declining of their extra sessionrequest.
Within your platform settings, there is a new ‘Parent App’ section. Withinhere, you are able to:
This has been one of our most requested features, as fi lling underutilisedsessions provides a massive boost to your nursery’s occupancy andfi nances.
Any extra sessions will automatically get added to children’s followinginvoices, even if the invoice period has passed.