‘Fast paced’, is a phrase I would use to describe today’s society; we are always busy with engagements, work, social and family life. Parents are often in a rush when they drop their children off at nursery and when they collect, so the relationship between nursery and parents can be difficult to develop at times. Parents are the reason why nurseries exist, so it is in our interest to provide them with an exceptional service, recommendations are best from happy customers!
Many of the following top 10 ideas you will probably already be doing, but sometimes reviewing and reflecting is how we can improve and build upon our existing success. Making changes and improvements, and by involving your staff teams during meetings may help to generate new ideas and thoughts, that you may not have thought about. Change should be seen as a positive step forward, safe in the knowledge that you are always developing and improving.